With the advent of work duty hours and the Institute of Medicine reports on patient
safety of the past decade, the skill of transferring care between providers and teams
has become paramount. The literature on teaching and assessing handoff communication
has proliferated in the realms of nursing,
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,
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patient safety,
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medical education,
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,
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and medical specialties.
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,
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Handoffs occur in a variety of settings and contexts. For example, handoffs may occur
within units, between units, between specialists and generalists, between subspecialists
in different specialties, or between inpatient and outpatient settings. In addition,
they may occur in person, by telephone, or by written document.To read this article in full you will need to make a payment
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References
- Hand-off communication: a requisite for perioperative patient safety.AORN J. 2008; 88: 763-770
- Improving patient safety by implementing a standardized and consistent approach to hand-off communication.J Perianesth Nurs. 2007; 22: 289-292
- A model for building a standardized hand-off protocol.J Qual Patient Saf. 2006; 32: 646-655
- Teaching communication in clinical clerkships: models from the Macy initiative in health communications.Acad Med. 2004; 79: 511-520
- Assessing competence in communication and interpersonal skills: the Kalamazoo II report.Acad Med. 2004; 79: 495-507
- Evaluation of resident communication skills and professionalism: a matter of perspective?.Pediatrics. 2006; 118: 1371-1379
- How do hospitalized patients feel about resident work hours, fatigue, and discontinuity of care?.J Gen Intern Med. 2008; 23: 623-628
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© 2014 American Board of Pediatrics and Accreditation Council for Graduate Medical Association. Published by Elsevier Inc. All rights reserved.