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Competency 1. Communicate effectively with patients, families, and the public, as appropriate, across a broad range of socioeconomic and cultural backgrounds

      The ability to communicate effectively with patients, families, and the public is a critical skill for the medical professional and has been directly related to the outcomes of clinical care.
      • Stewart M.
      Effective physician–patient communication and health outcomes: a review.
      The importance of this is reflected in the medical education literature in consensus statements on essential elements of communication,
      • Simpson M.
      • Buckman R.
      • Stewart M.
      • et al.
      Doctor–patient communication: the Toronto consensus statement.
      • Participants in the Bayer-Fetzer Conference on Physician–Patient Communication in Med Educ
      Essential elements of communication in medical encounters: the Kalamazoo consensus statement.
      in guidelines for medical school curriculum development,
      • Association of American Medical Colleges
      Medical School Objectives Project, Report III. Contemporary Issues in Medicine: Communication in Medicine.
      • General Medical Council
      Tomorrow's Doctors: Recommendations on Undergraduate Med Educ.
      and through increased emphasis placed on communication skills by professional practice organizations and accrediting bodies.
      • Communications Self-Evaluation Process (COM-SEP) Committee
      Minutes.
      • Tate P.
      • Foulkes J.
      • Neighbour R.
      • et al.
      Assessing physicians' interpersonal skills via videotaped encounters: a new approach for the Royal College of General Practitioners membership examination.
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      References

        • Stewart M.
        Effective physician–patient communication and health outcomes: a review.
        Can Med Assoc J. 1995; : 152-159
        • Simpson M.
        • Buckman R.
        • Stewart M.
        • et al.
        Doctor–patient communication: the Toronto consensus statement.
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        • Participants in the Bayer-Fetzer Conference on Physician–Patient Communication in Med Educ
        Essential elements of communication in medical encounters: the Kalamazoo consensus statement.
        Acad Med. 2001; 76: 390-393
        • Association of American Medical Colleges
        Medical School Objectives Project, Report III. Contemporary Issues in Medicine: Communication in Medicine.
        Association of American Medical Colleges, Washington, DC1999
        • General Medical Council
        Tomorrow's Doctors: Recommendations on Undergraduate Med Educ.
        General Medical Council, London, UK1993
        • Communications Self-Evaluation Process (COM-SEP) Committee
        Minutes.
        American Board of Internal Medicine, Philadelphia, Pa1999
        • Tate P.
        • Foulkes J.
        • Neighbour R.
        • et al.
        Assessing physicians' interpersonal skills via videotaped encounters: a new approach for the Royal College of General Practitioners membership examination.
        J Health Commun. 1999; 4: 143-152
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        • Mauksch L.
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        • et al.
        Assessing communication competence: a review of current tools.
        Fam Med. 2005; 37: 184-192
      1. Blunck PM. A Communication Competency Assessment Framework: A Literature Review of Communication Competency and Assessment. Portland, Ore: Northwest Regional Educational Lab; Washington, DC: Office of Educational Research and Improvement; 1997. Available at: http://www.worldcat.org/title/communication-competency-assessment-framework-a-literature-review-of-communication-competency-and-assessment/oclc/39305340. Accessed September 13, 2013.

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